Terms & Conditions

Last updated: Jan 1,2026

Introduction

Welcome to Spark Pro Services. These Terms & Conditions govern your use of our website and our professional cleaning services provided across New Mexico.

By accessing our website, booking a service, or contacting us, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our website or services.

To learn more about our company, visit our About Us page.

Services

Spark Pro Services provides residential and commercial cleaning services, including but not limited to:

House cleaning
Office cleaning
Apartment cleaning
Deep cleaning
Carpet and upholstery cleaning
Window cleaning

A full list of services is available on our Services page.

All services are subject to availability and may vary based on location, property condition, and customer requirements.

Booking & Appointments

Appointments can be requested through our website, phone, or contact form.
Booking is not confirmed until acknowledged by Spark Pro Services.
Customers must provide accurate contact and service location information.
Same-day or emergency services are subject to availability.

To request or manage a booking, visit our Contact Us page.

Pricing & Payments

All prices listed on the website are starting prices and may vary depending on property size, condition, and scope of work.
Final pricing will be confirmed before the service begins.
Payment is due upon completion of the service unless otherwise agreed.
We reserve the right to update pricing at any time without prior notice.

Cancellations & Rescheduling

Customers may cancel or reschedule an appointment by providing advance notice.
Late cancellations or no-shows may result in a cancellation fee.
Spark Pro Services reserves the right to reschedule appointments due to weather, safety concerns, or unforeseen circumstances.

Customer Responsibilities

To ensure quality service, customers agree to:

Provide safe access to the property
Secure pets during the cleaning service
Remove fragile or valuable items from cleaning areas
Inform us of any special instructions or hazards

Spark Pro Services is not responsible for damage caused by undisclosed risks or unsafe conditions.

Satisfaction Guarantee

Your satisfaction is important to us. If you are not satisfied with the service:

Please notify us within 24 hours of service completion
We will review the issue and make reasonable efforts to resolve it

This guarantee does not apply to damage caused by normal wear and tear or pre-existing conditions.

Liability Limitation

Spark Pro Services is not liable for:

Pre-existing damage
Normal wear and tear
Damage caused by faulty or unstable fixtures
Issues arising from undisclosed hazards

Our total liability shall not exceed the amount paid for the service in question.

Website Use

By using our website, you agree not to:

Use the website for unlawful purposes
Attempt to access restricted areas or systems
Copy or misuse website content without permission

All website content is the property of Spark Pro Services unless otherwise stated.

Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and use your information.

Service Area

Spark Pro Services proudly serves residential and commercial clients throughout New Mexico. Service availability may vary by city or region.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of New Mexico, United States.